Customer & Citizen Feedback, Powered by AI & Built for the African Market.
Engage customers and communities through WhatsApp and other channels. Build surveys instantly, collect responses at scale, and turn feedback into actionable insights.
Connect with people on the platform they use daily.
WhatsApp is the default channel across Africa — not an alternative. Reach your audience where they already are, with surveys they’ll actually complete.
Configure your audience
Three flexible models for how surveys reach your audience — or how your audience reaches you.
Automated triggers
Self-initiated
Collect responses from known, named respondents or fully anonymously — your choice on every project. Ideal for sensitive feedback, public sector engagement, and health use cases.
An end-to-end infrastructure for feedback collection and data analysis
Deploy surveys, generate questionnaires with AI, and analyse results — all from a single dashboard or directly through our API.
WhatsApp-native surveys
AI survey builder
AI data analysis
From survey response to insight — instantly
Responses flow into your dashboard the moment they’re submitted. Our analysis tools surface key themes and patterns that help inform better decisions and identify where improvements are needed — no manual work required.
Where StreamlineData delivers value
From enterprise customer feedback programmes to public health follow-up — any organisation that needs to hear from people at scale.
Customer feedback at scale
Collect structured feedback directly from your customers after purchase, service interaction, or any touchpoint. High response rates through WhatsApp — no surveys that get ignored in inboxes.
Public engagement and citizen feedback
Governments, regulators, and public institutions can reach citizens directly. Gather input on policy, services, and community needs with ease and at scale.
African startups and tech companies
Integrate cutting-edge data collection and AI analysis into your existing product via API. Offer your clients WhatsApp surveys and intelligent insights without building the infrastructure yourself.
Tourism Service Delivery
Capture guest feedback at every stage — automated post-stay surveys, QR-initiated checkout feedback, and field surveys with operators. Any language, any device, no app required.
Healthcare Service Delivery
Automated patient follow-up after appointments. Medication adherence reminders. Closing the loop between health providers and patients.
Rural and low-connectivity communities
WhatsApp runs on basic smartphones with minimal data. Surveys work in any language, on any device, in areas where web-based tools consistently fail.
Energy and Utility Service Delivery
Agricultural Service Delivery
Infrastructure Development
Use our platform, or integrate directly
Two ways to access StreamlineData’s capabilities — a ready-to-use dashboard, or API integration into your existing product.
StreamlineData dashboard
Everything you need to design, deploy, and analyse surveys — out of the box. No technical setup required.
- AI survey builder and WhatsApp delivery
- Real-time analytics dashboard
- AI analysis reports and bulk data export
- Contact list management and automated reminders
- One channel. Done right. WhatsApp-native
Embed into your software
Pipe StreamlineData’s survey and analysis capabilities directly into your existing product. Ideal for tech companies and startups building data collection into their products.
- Full API access to all platform features
- End-to-end WhatsApp native surveys
- AI survey drafting and response analysis
- Multi-channel AI: WhatsApp, web, SMS, email
- White-label and other customizations
AI surveys, integrated into any platform
A third-party platform sends a plain-language prompt to StreamlineData’s API and receives channel-optimised surveys for WhatsApp, SMS, and email — ready to deploy in seconds.
- Rate our updates 1–5.
- What could improve?
- Continue updates? Y / N
- How useful are our updates?
- Which topic matters most?
- How often should we update you?
- Rate the quality of our updates.
- Which topics are most valuable?
- How frequently should we write?
Deep analysis of your survey & feedback data
A third-party platform sends survey and feedback results — from WhatsApp, email, web forms, or SMS — to StreamlineData’s API and receives detailed AI analysis directly inside their interface.
StreamlineData AI · 1,842 responses across 3 channels
One place for all your data — then keep it that way
Most organisations we work with have years of valuable data scattered across spreadsheets, old surveys, government reports, HR systems, and field records — none of it connected or easy to use.
We work with you to consolidate everything into a single, clean, queryable database. Then StreamlineData ensures all new feedback and survey data flows straight into the same place — so your data stays current and your organisation can actually act on it.
This is a hands-on service, not a self-serve tool. Our team handles the data architecture, cleaning, and setup — you get a working system at the end of it.
Audit & consolidate
We map your existing data sources, clean and standardise them, and build a unified database structured around your organisation’s needs.
Query and explore
Your team can query across all datasets in plain language. No SQL, no analysts needed — ask questions and get structured answers from your own data.
Keep it live with StreamlineData
All new surveys, feedback, and engagement data collected via StreamlineData flows automatically into your unified database — so it never goes stale.
Our platform works for your specific needs
Designed for the realities of collecting data across Africa.
Faster Response, Better Data
WhatsApp surveys are easy and fast, which leads to higher response rates and completions.
Language agnostic
Surveys run in any language. Respondents reply in their own — no friction, no barriers.
Any device
Works on any phone including basic smartphones and low-end Android devices. No app install, no login.
Data ownership
Your data stays yours. Full export at any time. Data masking controls for sensitive deployments.
Real-time results
Responses flow into your dashboard the moment they’re submitted. No batch imports.
Data harmony
Combine disaggregated data sets and conduct comprehensive analysis in one place.
Where we’re headed
Building StreamlineData to become the data engagement layer for African organisations — from collection to insight to action.
WhatsApp surveys, AI builder, and AI analysis
Full survey lifecycle — design, deliver, and analyse — across WhatsApp and other channels.
Queryable insights hub
Bulk upload any dataset and query it with natural language. Get answers without needing a data analyst.
Expanded channel support
Voice, USSD, and deeper SMS integration for the lowest-connectivity environments.
Agentic analysis
AI that surfaces patterns, flags anomalies, and drafts recommended actions — from data to strategic insight in one flow.
Deeper integrations
Native connectors for CRMs, health information systems, and analytics tools across African markets.
Ready to engage your customers, clients, and audience?
Set up your first survey in minutes — or talk to us about an API integration or enterprise deployment.